Privacy Policy
1. Introduction
Welcome to Business Growth Coach. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
2. Information We Collect
We collect several types of information from and about users of our website and services:
2.1 Personal Information
- Name, email address, phone number, and company information when you contact us
- Professional background and coaching goals during consultation requests
- Payment information when you purchase our services
- Communication preferences and marketing consent
2.2 Automatically Collected Information
- IP address, browser type, and device information
- Website usage patterns and navigation behavior
- Cookies and similar tracking technologies
- Geographic location data (if permitted)
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our coaching services and website functionality
- Communicating with you about our services, appointments, and updates
- Processing payments and managing your account
- Sending marketing communications (with your consent)
- Analyzing website usage to improve user experience
- Complying with legal obligations and protecting our rights
- Preventing fraud and maintaining website security
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- With trusted service providers who assist us in operating our business
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of others
- In connection with a business transaction (merger, acquisition, etc.)
- With your explicit consent for specific purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and updates
- Access controls and employee training on data protection
- Secure payment processing through certified providers
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request limitation of how we process your information
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Improve website functionality and performance
You can control cookie settings through your browser preferences. However, disabling cookies may limit some website functionality.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
10. International Data Transfers
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Address: 500 Boylston Street, Suite 1600, Boston, MA 02116, USA
- Email: [email protected]
- Phone: +1 617 904 5381
We will respond to your inquiries within a reasonable timeframe and work to resolve any privacy-related concerns promptly.